Directory-assisted Redaction
Redaction that's defensible, not automatic
We combine patterns, directory context, and human review to redact accurately — especially where safeguarding, third-party data, and voice of the child are involved.
How it works
Four layers, one defensible output
Designed to reduce manual effort while keeping decisions consistent and clearly recorded.
Directory context
We use Wonde to bring in the relevant pupil and staff directory data so redaction can be consistent and reliable.
Baseline patterns
Patterns generate likely matches and common variations and can apply rule-based removals, such as staff names and email addresses where appropriate.
AI support
AI helps identify and classify content patterns, but it is not the whole solution — especially in education where context matters.
Human control
Safeguarding nuance, third-party permissions, and voice of the child require careful judgement.
Pupil first
Sensitive content handled with care
Redaction uses case context, rules and human judgement to decide what should be disclosed, withheld or redacted.
Records + retention
Clear retention rules
Retention depends on whether the customer is on the DPO service or using the capability separately through TruCredits.
Retention route
The outcome can be recorded into the ROPA and detailed redaction content is deleted after download.
Service boundary
A secure download pack is provided and the data is deleted after download.
Pricing
Paid using TruCredits
Typically credits per document. If something is complex, we confirm the credit cost before proceeding.